Check listing and refund images. Keep catalog media traceable.
Review listing and refund photos for signs of manipulation. Add invisible watermarks to the catalog and campaign images you share, so a later copy can lead back to your registered details.
| Your marketplace need | How TracReal helps |
|---|---|
Review retouched resale photosRetouching can hide scratches on a used camera or scuffs on a pair of shoes. | Detect checks the submitted photo for manipulation and provides a score to help reviewers decide when to request original images from the seller. Listing media verification |
Review AI product visualizationsA generated lifestyle scene may be mistaken for a photo of the item a buyer will receive. In March 2025, Bellingcat reported that buyers’ “crystal” mugs looked very different from the listing images. Bellingcat | Detect can explain a finding or highlight suspicious areas, when available, so your team can decide whether to request an actual product photo or clearer disclosure. For your own marked visualizations, a readable watermark can also recover linked C2PA Content Credentials, where available, to check any declared AI use. |
Review refund photosA refund request may include a photo with digitally added damage or exaggerated wear. | Detect checks the submitted image for manipulation. Your returns team can consider the finding alongside order details and the buyer’s explanation. Claims and returns review |
Investigate copied catalog imagesA copied catalog photo can make an unfamiliar seller’s listing look connected to the brand. In 2022, Fashion Nova alleged that a rival reused product images after removing their filenames. Complaint | Detect can recover the registered filename and asset ID from a readable Protect watermark, helping your team check the listing against its own records of approved sellers. |
Review licensed campaign imagesAgency photos used in seller campaigns may carry limits on channels, regions or dates. | Protect adds an invisible watermark before partner distribution. Detect can recover the registered asset reference from a readable Protect watermark, helping your team find the relevant license in its own records. |